Returns & Exchanges

RETURNS & EXCHANGES

RETURN POLICY 

Drywall Tools Plus has a 30-day for returns and exchanges policy . You may return your merchandise to Drywall Tools Plus within 30 days upon the receipt of your product, we only do equal exchanges for store credit only after 30 day of order. If product is defective we will exchange, if you change your mind within 30 days we will issue full refund and charge 18% restocking fee, after 30 days we only offer store credit for up to 90 days.

Postage will only be refunded on returns due to defective merchandise or an error in shipping. Postage will not be refunded on returns due to personal dislikes or sizing problems. In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered.

Drywall Tools Plus will only honor returns on orders placed directly with Drywall Tools. Drywall Tools Plus will not honor returns on merchandise purchased at other locations. Drywall Tools Plus will only honor the exchange of product purchased from an authorized dealer. Exchange must be for the same product, or a product of the same value. In the event that the retail store where you purchased the item is no longer in business or reachable, drywalltoolsplus.com will exchange the merchandise for that of equal value. Drywalltoolsplus.com does not accept returns or exchanges from purchases made outside the United States. Shipping charges will only be covered by Drywall Tools Plus in the event of a return or exchange of a defective product, or a shipping error.

Gifts may be exchanged only if original hangtags are attached and the product has not been used or damaged. .

TO MAKE A RETURN OR EXCHANGE

1.) Call us toll free at 888-275-5380 or Text 559-341-9758 to get an RA (Returns Authorization) number.

2.) Write this number on the outside of the package you are shipping back to us. RA77-RETURN

We recommend using UPS to ship your return. If sending regular mail we recommend insuring the package. Mail returns to:

Drywall Tools Plus inc
2491 Alluvial #1107
Clovis CA 93611

contact@drywalltoolsplus.com

We do not charge sales tax or VAT tax

January 1 2013

 
Any orders above $299 overseas qualifys for FREE shipping and is calculated upon checkout

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